Shipping Policy

Order Processing

All orders placed on the Trustall website are processed within 1–3 business days after order confirmation. Orders are not processed or shipped on Sundays or public holidays.

Once your order is processed and dispatched, you will receive a confirmation message or email with shipping details.

Shipping Time

Delivery times may vary depending on your location. Estimated delivery timelines are as follows:

• Within the same state: 3–5 business days
• Other states in India: 5–7 business days

Please note that delivery times may vary due to factors such as logistics delays, weather conditions, or high order volume.

Shipping Charges

Shipping charges may vary depending on the order value, product weight, and delivery location.

• In some cases, free shipping may be offered on selected products or orders above a specific amount.
• Any applicable shipping charges will be displayed during the checkout process before payment confirmation.

Order Tracking

Once your order has been shipped, you may receive tracking information via SMS, email, or WhatsApp (if applicable). This allows you to track the status of your shipment until delivery.

Delivery Issues

If your order is delayed, damaged, or not delivered, please contact us within 48 hours of the expected delivery date so we can assist you.

We will coordinate with the shipping partner to resolve the issue as quickly as possible.

Incorrect Address

Customers are responsible for providing the correct shipping address and contact details during checkout. Trustall will not be responsible for delivery failures caused by incorrect or incomplete address information.

Contact Information

If you have any questions about shipping or delivery, please contact us:

Phone: +91-8470058361, +91-7011547684
Email: devdivyaindustries@gmail.com

Address:
KH-480, Main Dardi Road
Vimla Vihar Colony, Near Chandan Gym
Greater Noida, Uttar Pradesh – 201306
India